COSMOS, in this edition of Cosmographer Corner, highlights the work of former University of Arkansas at Little Rock graduate and Cosmographer Dr. Therese Williams. We are extremely proud of Dr. Williams’s accomplishments!
Dr. Williams—who is now an associate professor and the chair of information systems and operations management (ISOM) for the College of Business at the University of Central Oklahoma (UCO)—started her graduate education at UA Little Rock in 2014, studying for a PhD in computer science. Dr. Williams received her PhD in computer & information sciences in 2017. We interviewed Dr. Williams on where her career is now and what her work at COSMOS entailed, with her responses below.
How did COSMOS fit into your university/secondary education career? How did you come across COSMOS, and what were you studying when you joined COSMOS?
I was in COSMOS very early. In fact, I was in it before it was even called COSMOS.
So I started my doctorate in 2012. The main reason that I wanted to get a doctorate was because I wanted to teach; that was my goal. I have always enjoyed learning, which led me to pursue a doctorate in Information Quality. Around that time, I was invited to a research meeting led by Dr. Agarwal. There were only four or five people in attendance, but I found the experience fascinating and kept going. Over time, I decided my ultimate goal was to teach. At that point, UA Little Rock was one of only a few universities offering a program in Information Quality, and I realized that universities typically do not hire their own graduates as professors, at least not immediately. This prompted me to switch my major to Information Science. I then asked Dr. Agarwal to be my dissertation advisor, and as the research group expanded, we decided to name it COSMOS. And, well, the rest is history.
Alongside my doctorate, I earned a graduate certificate in statistics, which came about unexpectedly. While working on a research paper, I struggled with statistical concepts I hadn’t studied in years, so I decided to take a class. Realizing I only needed four classes for the certificate, I completed it, which I believe played a significant role in landing my job.
How would you describe the “research pipeline” that you worked on while at COSMOS? In other words, what was the specific area in which you researched?
My dissertation and research centered on privacy. I initially struggled to choose a dissertation topic, especially before becoming more involved with Dr. Agarwal’s group. Having spent years in industry, primarily working with databases and security, I knew I didn’t want to focus on security for my dissertation. My early work with Dr. Agarwal involved bibliometric research on social networking, where I analyzed a decade of conference papers and their citations to identify clusters of influence. This was fascinating and ultimately led me to privacy research.
In a research methodologies class taught by Dr. Wigand, I developed a short paper on privacy that evolved into a conference paper and eventually my dissertation. My approach framed privacy not as a technical or security issue but as a policy challenge concerning how companies and individuals handle information. Using Alan Westin’s privacy framework, which categorizes individuals into three groups based on their attitudes toward sharing information, I conducted multiple surveys to measure how education affected privacy awareness.
Surprisingly, more participants moved toward less privacy-conscious attitudes rather than becoming more cautious. While I’ve always intended to expand on this data, teaching responsibilities have shifted my focus toward the scholarship of teaching. My recent research has explored student perceptions during COVID, leading to three published papers.
Since leaving COSMOS, what roles/positions/jobs have you had? What is your current work?
I was fortunate to secure my current position just a few months after graduating in May, starting in August. I’ve now been in this role for seven years, and while it’s a great fit, I do miss Arkansas. I joined UCO as an assistant professor on the tenure track, transitioning from an industry-focused background to a teaching-intensive role at a university where teaching carries greater emphasis than at research institutions like UALR or the University of Arkansas. UCO’s teaching load is four classes per semester, which can make balancing other responsibilities challenging.
Initially, I was hired to support the master’s program in business analytics and began teaching a graduate database class alongside an undergraduate database course and an introductory business analytics course for undergraduates. The database classes, taught using SQL Server, covered standard topics, while the undergraduate business analytics course primarily focused on Excel for summary statistics, linear regression, and other basic concepts. The program emphasizes applied analytics over programming, teaching tools and methods from a business perspective. Though we include one Python class, the focus is less on coding and more on practical applications, making my degree instrumental in supporting this approach.
Before COVID, the undergraduate business analytics course required significant reworking. Students disliked the industry-focused textbook, and grading spreadsheets submitted by over 100 students weekly was unsustainable. I spearheaded a committee to select a new textbook with integrated online tools for automatic grading and revamped the course, recording extensive instructional videos. Although the videos initially needed improvement, this redesign made the course more manageable and enhanced student performance and satisfaction. When COVID forced all classes online, the updated course proved successful and earned praise for its smooth transition.
Over time, as new faculty joined, I shifted from teaching the undergraduate database course to teaching two graduate classes: a more advanced version of the undergraduate analytics course and another in the business analytics program. I regularly update course materials to stay current, including recent textbook changes for both undergraduate and graduate courses. In Fall 2022, I became a tenured professor, and in Fall 2023, I transitioned to department chair. This role reduced my teaching load to two courses per semester, though faculty shortages have occasionally required me to teach an extra class. Despite these challenges, I continue to enjoy teaching database and analytics courses, constantly refining them to improve student engagement and learning outcomes.
What positions did COSMOS and your classes at UA Little Rock best prepare you for?
I had mentioned earlier the two online classes that significantly influenced my understanding of online teaching: statistics and grant writing. These courses provided a stark contrast—one serving as a great example and the other as a poor one—of what effective online teaching should look like. I often reflect on those experiences when designing my own online classes. Beyond that, I enjoyed all my courses during my studies. For example, Dr. Xiao Wei Zhu’s classes in information science were engaging. His database course evolved into something akin to topic modeling, while another of his classes shifted focus as well, making them interesting. Additionally, the Friday afternoon doctoral seminars were a highlight. These research meetings brought in speakers from various fields, exposing students to a wide range of topics and ideas outside their own areas of study, which I found both inspiring and enriching.
If you had to describe the most momentous event at COSMOS, what would it be?
When I think back to pivotal moments in my academic journey, deciding on my dissertation topic stands out as a peak. That moment likely emerged from the research methodologies class, which sparked my interest in privacy as a concept distinct from security. I enjoyed the conferences I attended during this time as well. My first conference was AMCIS in Savannah, Georgia, followed by SoUPS, the Symposium on Usable Privacy and Security, where I conducted a bibliometric study. SoUPS, while a strong conference in its field, felt relatively small and not particularly welcoming. After graduating, I attended another AMCIS conference in Boston shortly after starting at UCO. Additionally, I co-chaired a conference on information quality at UA Little Rock with the International Association of Data Quality (IADQ). While it was a fun experience, organizing the event in the student center with a fellow student involved a great deal of work. These events collectively contributed to my growth as a scholar and my engagement with the academic community.
What advice would you have for current Cosmographers?
For those currently in the COSMOS program, my first piece of advice is to have fun and truly enjoy what you’re doing. If you don’t find joy in it, it might be time to reconsider your path. Take full advantage of the resources around you—there are professors and more experienced students with a wealth of knowledge who are willing to share it. Communication is equally vital. Get involved, ask questions, and engage in discussions. It’s okay to admit when you don’t understand something or even when you disagree—that’s how you learn. As my mother once said, I started asking questions at two years old and never stopped, and that curiosity has been invaluable. The world is constantly evolving, and while you may know everything today, you won’t tomorrow. Embrace learning as a continuous journey, and remember that curiosity and communication are key to growth and understanding.